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Website Terms of Use
UPDATED: 12/08/2025
These terms and conditions are entered into by and between you and PetFriendly, Inc. ("PetFriendly", "we", "our" or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms of Use"), govern your access to and use of our website petfriendlybox.com, including any content, functionality, and services offered on or through petfriendlybox.com, and Chat Sessions (collectively, the "Website"), whether as a guest or a registered subscriber.
Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at petfriendlybox.com/privacy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.
Products offered through or on this Website are not reviewed by a veterinarian for use with your particular pet. AN EVALUATION OF YOUR PET'S MEDICAL CONDITION SHOULD BE PERFORMED BY A TRAINED PROFESSIONAL BEFORE OUR PRODUCTS ARE ADMINISTERED TO YOUR PET.
1. Minimum Age.
This Website is made available only to users who are at least 18 years of age (or the applicable age of majority, if greater than eighteen (18) years of age in your jurisdiction). By using this Website, you represent and warrant that you are of legal age to consent to these Terms of Use.
2. Changes to these Terms of Use.
We may revise and update these Terms of Use from time to time at our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of the revised Terms of Use means that you accept and agree to the changes.
3. Changes to the Website.
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered members. You are responsible for making all arrangements necessary for you to have access to the Website and ensuring that all persons who access the Website through your account are aware of these Terms of Use and comply with them.
4. No Warranty.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WITH RESPECT TO THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE, INCLUDING BUT NOT LIMITED TO THE PRODUCTS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. AN EVALUATION OF YOUR PET'S MEDICAL CONDITION SHOULD BE PERFORMED BY A TRAINED PROFESSIONAL BEFORE OUR PRODUCTS ARE ADMINISTERED TO YOUR PET. Always seek the advice of a qualified, licensed veterinarian provider. If you think your pet may be experiencing a medical emergency, immediately consult your primary veterinarian and/or take your pet to a licensed veterinarian or emergency animal medical center. You acknowledge and agree that it is your responsibility to confirm that the dosage of any product provided to you by us is appropriate for your pet.
5. Registration.
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
6. Prohibited Uses.
You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website in any way that violates any applicable federal, state, local, or international law or regulation.
7. Intellectual Property Rights.
The Website and its entire contents, features, and functionality are owned by PetFriendly, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property laws.
8. DMCA Copyright Notice.
If you are a copyright owner or are authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Website by completing a DMCA Notice of Alleged Infringement and delivering it to PetFriendly's agent identified below.
9. Chat.
We may offer you the ability to enter into an instant messaging session with a PetFriendly Service Agent. PetFriendly reserves the right to refuse, discontinue, and/or block you from Chat Sessions for acts we consider to be inappropriate.
10. User Contributions.
The Website may contain interactive features that allow users to post content or materials on or through the Website. Any User Contribution you post to the site will be considered non-confidential and non-proprietary.
11. Content Standards.
These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations.
12. Limitation of Liability.
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY CONTENT ON THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE.
13. Indemnification.
You agree to defend, indemnify, and hold harmless PetFriendly from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees arising out of or relating to (a) your violation of these Terms of Use, (b) your use of the Website.
14. Electronic Communications.
When you use the Website or send emails, texts, and other communications from your device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, and notices on this Website.
15. SMS Marketing.
In addition, you agree to our Messaging Terms and Messaging Privacy Policy.
16. Notice.
To give us legal notice or if you have any questions about these Terms of Use, please contact us at:
PetFriendly, Inc. 8616 G Street Omaha, NE 68127
UPDATED: 01/03/2024
Mobile Message Service Terms and Conditions
The PetFriendly mobile message service (the "Service") is operated by PetFriendly, Inc. Your use of the Service constitutes your agreement to these terms and conditions. By consenting to the Service, you agree to receive recurring SMS/MMS messages from and on behalf of PetFriendly through your wireless provider to the mobile number you have provided to us, even if your mobile number is registered on any "Do Not Call Registry."
You may opt out of the Service at any time. Text the single keyword command STOP to 1-(855) 499-1312 to cancel.